Ocean Charter Club, hereinafter OCC, is dedicated to the management of mediation of boat rentals and in specific cases to the provision of the rental service directly, as the final service provider, being able to manage in any of the cases, the collection of said leases.
The regulation of the leasing of boats is carried out between OCC and the final service provider (owner or manager of the boat), through the conditions established with the final service provider, in which OCC does not intervene, nor is it a party, and that always will prevail over these General Conditions.
It is the intention and vocation of OCC that the client is fully satisfied. Any incident, please, please notify us promptly at contact. In addition, any communication or document must be sent or copied to said email address.
OCC provides services as Agent and Fleet Operator (through reservation management) in the rental of pleasure boats. Through OCC, the client makes the reservation of the lease, OCC additionally deals, with exceptions, with the management of collection of the lease, for which the client will pay directly to OCC, the agreed price. All the boats that appear in OCC are offered by OCC as a mediator, with exceptions and their responsibility is limited to searching and locating the boat requested by the client and making them available to them under the terms set out in these General Contracting Conditions. . However, the shipowner / owner is the final provider of the service, which is the only and direct responsible for the provision of said service.
OCC is not responsible, and therefore does not guarantee or respond to non -compliance or non -exact fulfillment of the service requested by the client. OCC informs that it expressly requires all end service providers to provide it properly, in full compliance with industry standards, and that non -compliance with this obligation by end service providers implies that OCC may decide to dispense with such services without prior notice.
The final service provider additionally and expressly entrusts OCC with managing the customer’s collection for the contracted leasing services, as well as blocking the corresponding reservation.
The hiring of other services or extras, as well as the deposit to be provided, may be agreed between the client and OCC or directly with the final service provider, but in this case charged directly by it.
The client expressly accepts this limitation of liability of OCC and that, as a consequence, OCC is only responsible for the management and formalization of the reservation of the chosen vessel and for the management of booking and rental charges, in accordance with the established conditions and parameters and the advertised features.
The client knows that the final service provider may not be able to accept the reservation, in which case OC C may offer the client alternative boats, before having received payment for the reservation or the entire charter.
Although the service is intended to be as accurate as possible to that published in OCC, we cannot verify or guarantee that all information is accurate, complete or correct. The final service provider is responsible for the information (documentation, permits, prices, configuration, features, extras, etc.) included in or provided by OCC, regarding their vessels. OCC does not verify such information and, therefore, it is the sole responsibility of the final service provider that this information is true and correct.
The client accepts that any claim in this regard will be made directly and exclusively against the final service provider. Notwithstanding this, we inform you that OCC requires the final service providers that the information they provide is truthful and correct; otherwise, they may be excluded from OCC. Any incident, we recommend that you inform us at contact.
The rental contract will have the duration provided in the rental reservation form or in the information expressly provided by OCC, notwithstanding that it will be subject to inclement weather or circumstances unrelated to OCC. Any change in its duration must be reported to OCC for its management and control.
The service and contracting conditions come into effect at the moment the client pays the amount corresponding to the initial or blocking deposit and generates the reservation form.
The reservation process with OCC and then contracting with the final service provider, is very simple: By email describing the boat and service you want to book, as well as the date and number of people.
We will confirm, by email, the availability of the date and the requested boat, together with all the details of the hiring and additional necessary information.
Once all the extremes are clear, the amount corresponding to the deposit or to the entire rental of the boat must be paid (depending on the time it takes for the date of shipment). Quantity that will be consulted by the client at any time.
In any case, the validity of the reservation comes into effect from the moment it is made, through the deposit or transfer of the agreed amount, which, generally and by express agreement, a firm reservation, will be considered, at the time of deposit 50% of the total amount of the charter. The remaining 50% must be paid 30 days before departure, if the reservation has been confirmed at least 30 days before boarding.
For those reservations that are confirmed within 30 days of departure, the full amount of the charter must be paid. In the event that once the reservation has been made, after the confirmation by the OCC of the availability of the boat and the date, the charter had been contracted by third parties, OCC will offer the client alternatives of date and boats, if any, or will be returned the amount entered. Always at the discretion of the client.
Client is any person over eighteen years of age, and with the power to contract and be bound and therefore who accepts and is bound by the present conditions of service and contracting.
The final service provider may be an owner of one or more vessels, a charter company, a broker, or an agency that has the management or mediation of the vessels.
OCC offers the final service providers the possibility of advertising their vessel on the online platform with a description, characteristics, images and prices, according to the information they provide to OCC. With this, OCC can carry out its reservation service and, where appropriate, the management of collection of leases.
The client and OCC accept the possibility of formalizing the agreements by any means admitted by law, including the acceptance by the client of these General Conditions through the web or email, the telephone recording, as well as that they can be store, organize or reproduce, by any means available.
It is understood as a firm reservation, once the established amounts have been paid and at the time indicated in each case. In the event that at the time of booking the payment of the full amount is not requested, the client agrees to make the remaining payment, 30 days before the departure date or on board in case of agreement by both parties.
The accepted means of payment are: transfer or deposit into the account that OCC has for this purpose, as well as other channels that can be implemented via online.
In the event of withdrawal of the reservation by the client, the costs for canceling the service will be as follows:
Cancellations, with or without prior notice, with less than 30 days from the date of departure of the boat: penalty of 100% of the amount paid up to that moment. Cancellations with more than 30 days to the date of departure, will have a penalty of 75% of thequantities delivered up to that moment. Cancellations will be processed by email to contact.
Cancellations due to causes directly attributable to Ocean Charter Club, will be fully refunded.
Those derived from direct circumstances of the charter’s final operator, inclement weather, unforeseen breakdowns of the boat or major causes unrelated to OCC. OCC or the final service provider may, if it deems it feasible, offer the client a change of date and vessel similar to that contracted and with the same conditions, for when there is availability.
In the event that new COVID-19 restrictions prevent the celebration of the charter, a change of date or a full refund of the amount paid will be offered, at the customer’s decision.
If any of the terms of these conditions of service and contracti ng is declared null in application of the current legislation, or by virtue of a judicial decision of a court or body with sufficient jurisdiction, the remaining terms of the same will remain in force.
The changes on the web or in these conditions of use will be informed to the user and will be considered accepted by the user if he re-enters oceancharterclub.net, after such communications.
Claims will be made in writing and with a reliable reception met hod. To resolve any dispute over the interpretation or their own jurisdiction, they expressly submit to the jurisdiction and competence of the marine authorities and, where appropriate, to the courts and tribunals of Las Palmas de Gran Canaria (Spain).
These conditions are subject to Spanish law.