Privacy Policy

OCEAN CHARTER CLUB is aware of the importance for our clients to obtain clear and transparent information about the use we make of the information they provide us.

The relationship with our clients is based on honesty, rigor and transparency to build solid relationships of mutual trust. Through this Privacy Policy (published on our website) we detail how we treat your personal data when they are related to us

A cookie is a small text file that is downloaded to the user’s device when accessing certain web pages to store and retrieve information about the navigation that is carried out from that computer.

Cookies allow our website to provide you with a better service and a browsing experience. At OCEAN CHARTER CLUB they are used to improve the search and personalize what the user needs, to collect marketing information and facilitate reservations / purchases. Cookies provide us with information to make market products, to know which products receive more visits and which are more attractive to users, and to focus our marketing campaigns. Therefore, the information that we can have will be the one that the user provides when completing any form of request for availability, reservation and any other available on the web and that Google Analytics provides us.

On the Wikipedia page (https://es.wikipedia.org/wiki/Cookie_%28inform%C3%A1tica%29 It is possible to obtain more information about what cookies are and how they work.

What kind of cookies does OCEAN CHARTER CLUB use?

What is the legitimacy for the treatment of your data?

Depending on the type of business relationship and / or relationship with us, the legal basis for the treatment of your personal data may be:

• Your consent, given at the time of voluntarily providing your data in our forms and accepting the treatment of your data in the corresponding box (eg: Sending advertising of our services)

• However, we can process your data based on the contractual relationship between the parties as a result of their participation on previous occasions.

• The legitimate interest will serve as a legal basis for the treatment of your data when browsing the websites (Eg: Browsing our web pages)

• Legal obligation, included in the European Data Protection Regulation and in the Law of Services of the Information Society and Electronic Commerce LSSI (Eg: blocking of your data and list of non-commercial shipments)

How long will we keep your data?

Your data will be kept:

1. During the minimum possible legal time (Eg: in case of billing for services).

2. In the event that you have any commercial / commercial relationship with OCEAN CHARTER CLUB, that is:

3. In case of requests for information or consultation: as long as they are necessary to respond to it.

4. For newsletter subscribers, 3 (three) months after cancellation, the email data will be partially erased (decoupling), for statistical controls.

What are your rights when you provide us with your data?

Anyone has the right to obtain clear and understandable information about whether their personal data is being processed at OCEAN CHARTER CLUB.

Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purpose for which it was provided. as well as withdraw the consent granted. The exercise of opposition to the processing of your data for the sending of advertising information electronically. You can also exercise your right to limit the treatment, so that your data will not be deleted but the treatment thereof will be subject to limitations.

The exercises of portability and automation of decisions do not apply in this case due to the type of data and their treatment.

The exercise of the aforementioned rights can be done by post, attaching a copy of your ID or passport, to OCEAN CHARTER CLUB with address for this purpose at Club de Yates Pasito Blanco 35106 Las Palmas or by email, to the address info@oceancharterclub .net.

Payment details

If you pay for any of your reservations or make other purchases through Platforms, such as PayPal, your credit or debit card information (such as the type of card and expiration date) and other financial information that we need to process your payment may be collected and stored by the platforms with which we work. We may also collect certain limited information, such as your billing ZIP code and details of your transaction history, all of which are necessary to provide our services.

Additionally, payment platforms generally do not provide us with certain limited information related to you, such as a single token that allows you to make additional purchases using the information they have stored, and the type, expiration date, and certain digits of your card. By accepting the privacy policy, such compliance can be withdrawn at any time by canceling your subscription with the payment platform.

How we use your personal data

We use the personal data we collect about you only for specific purposes. This includes, but is not limited to, offering our services to you, managing your registration and account, including your access to and use of our website and posting your reviews, ratings and photos, managing and facilitating inquiries and reservations, contacting you about of your account or use of our site and services, respond to, or follow up on, your comments and questions, and in any other way provide customer service, notify you about changes to our terms or privacy policy, ask you to leave review or survey, use and improve our site and services, personalize your experience on our site, measure interest and improve our site and services, notify you of special offers and promotions, allow you to enter a prize draw, contest or complete survey, protect, investigate and prevent fraudulent or illicit activities, illegal or unauthorized activities, administer and protect our business cio and resolve disputes or solve problems.

We will only use your personal data in accordance with the provisions of the law. In most cases, we will use your personal data in the following circumstances:

When we need to execute the reservations that you formalize with us.

When necessary for the pursuit of our legitimate interests (or those of a third party), provided that those interests do not contravene their interests or violate their fundamental rights. With your consent.

When we need to fulfill a legal or regulatory obligation.

The cookies we use could be divided into the following categories:

• Strictly necessary” cookies

These cookies are considered essential for browsing the website as they facilitate the user to use their features or tools, such as, for example, identifying the session, accessing parts with restricted access, remembering the elements that make up an order, carrying out the process of purchase of an order, among others. Without these cookies, the aforementioned functions would be disabled.

• Cookies on behavior

They are those cookies whose objective is the collection of information related to the user’s browsing uses, such as the pages that are most visited, error messages, among others, with the aim of the person in charge of introducing improvements in the Web page based on the information collected by these cookies. It includes third-party cookies, such as Google Analytics, which allow us to know e-commerce and marketing data to improve the web and to know which sections are attractive to the user. It is a web analysis service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics uses a “tracking-cookie”, a tracking cookie to recognize a user who in the past has already You have visited our website. This cookie is a small text file that is saved on your computer and that allows you to carry out an analysis of the course of your visit on our website (so-called usage profiles). Its use is very common on the Internet, and practically all web pages use it to improve user experience and e-commerce.

• Functionality cookies

They are those cookies that allow the website to remember the decisions that the user makes. For example: the type of browser through which the Web page is accessed, among others. The objective is to provide a more personalized service.

Cookies Blocking

If you do not want to receive cookies, the user can configure their browser to avoid receiving them, through plugins, for example, although the personalized experience would not be complete, you could continue browsing our website, but some parts may be restricted. Blocking cookies would prevent, among others:

Login to OCEAN CHARTER CLUB

A content of the web customized to your needs

A record of your likes and interests for your next visits

Practically most web pages include cookies, because they improve and personalize navigation. If despite this, you do not want to continue using them, we help you configure your browser to avoid receiving them:

Google Chrome

Mozilla Firefox

Internet explorer

Safari

Safari for IOS (iPhone and iPad)

Chrome for Android

Doubts about data processing and privacy

By browsing and continuing on our website, you indicate that you are consenting to the use of the aforementioned cookies, and in the conditions contained in this Cookies Policy. If you need more information or want to ask about our cookie policy, please send us an email to info@oceancharterclub.net We will be happy to answer any questions you may have. Thanks for browsing the OCEAN CHARTER CLUB

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